
Shipping
We need a maximum of two days to proces your order. After the processing we will send the package. It differs from where you are, but in the Netherlands it will be 2-3 business days of shipping, for the rest of Europe it will be 2-5 business days and outside europe it will take 5-10 business days.
Shipping costs depend on your location and the total value of your order. For the Netherlands, we offer:
€4.95 for orders under €80
€7.95 for orders between €80 and €150
Free shipping for orders over €150
Shipping rates for Europe and international destinations are calculated at checkout.
Yes! Once your order is processed and shipped, you will receive an email with your tracking number. You can use this to follow your package’s journey via our shipping partner’s website.
Payments
We accept a wide range of payment methods, including:
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Credit and debit cards (Visa, Mastercard, American Express)
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PayPal
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iDEAL (for Dutch customers)
All payments are securely processed through our payment provider.
Yes, absolutely. Our store uses encrypted SSL connections and secure payment gateways like Stripe and PayPal to ensure your payment details are fully protected.
You will be charged at the time of checkout. Once the payment is confirmed, you will receive an order confirmation email. Your order will then be processed and shipped as quickly as possible.
Returns
Yes, you can return your order within 14 days of receiving it, as long as the product is unopened and in its original condition. This right of withdrawal applies to most purchases made online under EU consumer protection laws.
To start a return, please contact us via email with your order number and the reason for return. We’ll provide instructions and the return address. Please note that return shipping costs are the responsibility of the customer, unless the product was incorrect or damaged.
Yes, certain items are not eligible for return, including:
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Opened or used products (e.g., opened trading card packs)
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Custom or personalized items
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Items not in their original condition or missing parts
We reserve the right to refuse returns that don’t meet these conditions.
Couldn’t find your answer?
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