1. Introduction

At PokeTCGDojo, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.

2. What Data We Collect

We may collect the following personal information when you use our services:

• Full name

• Shipping and billing address

• Email address

• Phone number

• Payment details (processed via PayPal)

This data is collected when you place an order, register an account, or use our contact form.

3. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders

• Communicate with you regarding orders or inquiries

• Send newsletters or promotional emails (only if you opt in)

• Improve our website and customer experience

• Comply with legal obligations (e.g. tax reporting)

4. Payment Processing

We use PayPal as our third-party payment processor. Your payment details are handled securely by PayPal in accordance with their privacy policy. We do not store or access your full payment details.

5. Cookies & Tracking

We use cookies and similar technologies to enhance the user experience and for analytical purposes. You can manage your cookie preferences through your browser settings.

6. Data Sharing

Your data is only shared when necessary with:

• Shipping providers (e.g. PostNL, DHL, UPS) to deliver your orders

• Email service providers (for newsletter delivery)

• Legal or tax authorities (where required)

We do not sell or rent your data to any third parties.

7. International Shipping & Data Transfers

As we ship products globally, some of your data may be shared with carriers operating outside the EU. We ensure all data transfers are compliant with applicable laws, including GDPR.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Order data: Up to 7 years (for tax and legal compliance)

• Contact form data: Up to 12 months

• Newsletter subscriptions: Until unsubscribed

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent for email marketing at any time

• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise these rights, contact us at: [poketcgdojo@gmail.com]

10. Data Security

Your data is securely stored on servers hosted by Cloud86, and our website uses SSL encryption to ensure secure communication. We take all reasonable measures to protect your data from unauthorized access.

11. Contact

If you have any questions about this Privacy Policy or wish to request access to your data, contact us at:
Email: [poketcgdojo@gmail.com]
Website: https://poketcgdojo.com